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Frequently Asked Questions
  • It is the virtual wallet that is delivered to the user to save and manage their cryptocurrencies, they consist of a program that supports cryptocurrencies. Each members wallet has a public address which is responsible for receiving cryptocurrencies.

  • A cryptocurrency is a digital means to exchange values, transactions are executed thanks to the blockchain using encryption therefore called Crypto, Blockchains which functions as an accounting book that records each operation in each node that is part of this distributed network visible publicly online. A cryptocurrency acquires its value through mining into its network which gives security to the protocol, a value is also generated according to the utility of the currency for keeping the network alive.

  • Bitcoin is a cryptocurrency. It is a decentralized digital currency without a central bank or single administrator that can be sent from user to user on the peer-to-peer bitcoin network without the need for intermediaries to work all it needs online is the internet.

  • KYC Know Your Customer (know your customer), is the process in which the company has a complete knowledge of the customers. It serves to prevent money laundering or other illegal activities. In this way the company requests detailed information from customers.

  • The order book is an accounting book that is modified in real time where it registers all market orders opened by users (purchase / sale order), giving priority to executing the cheapest sales order and on the other hand , gives priority to the most expensive purchase order taking into account the oldest orders first. Deliver valuable information to users before opening an order.